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FAQ

FAQ
1Q: What is your main product?

A: T-shirts, Polo, hoodies, jerseys, roller skating suits, speed skating suits, basketball, football suits, ice hockey suits, all kinds of competition clothing, and provide professional customization.

2Q: Are you a factory or a trading company?

A: We have two factories, established in Jiangsu and Henan, China. We have been serving clothing customization for 10 years and we have a professional team. Can provide you with a full range of personalized sports training clothes, event clothing, team customization. Welcome your inquiry.

3Q: What is your advantage? What makes me choose you over others?

A: First, the competitive price; second, the material is good, the hand feels good, and the craftsmanship is good; third, the customization process is simple, the production timeliness is high, and the delivery speed is fast. Finally, there is a professional team to serve you.

4Q: If the product needs are different from the existing products, can you make some new designs?

A: Yes, we have people who are good at design and research to help you make new products. If you have ideas for adding, you can tell us.

5Q: If I want to add our company's logo, player names, and numbers on the jersey, do I need to charge extra?

A: There are no additional fees for adding logos, names, numbers, etc. These fees are included in the fee.

6Q: Can I add my own label and tag?

A: Yes, you can send me your label and tag, and then we can add it to your clothes. If you don't have one, then send me your design, and we can make a label for you here.

7Q: What is your minimum order quantity?

A: Our minimum order quantity is 1 piece, and we welcome your sample order.

8Q: About OEM&ODM? A: We can make products according to your design.

A: We can design some styles according to your ideas. If you place an order, the design is free.

9Q: What is the customized process?

A: 1-Choose the style;
2-Communicate and confirm the design draft;
3-Determine the fabric and size;
4-Confirm the customized order and start the production in the factory;
5-Pack and ship after inspection. After the order is placed, professional personnel will communicate with you and track and report the progress of your order in real time. Your order is welcome.

10Q: About the delivery time?

A: Sample order: within 3 to 7 working days after receipt of payment. A: Bulk orders: within 15 to 20 working days after receiving your payment.

11Q: About freight?

A: If you are express by direct freight, shipping and handling costs will depend on the weight of the order and the shipping location.

12Q: About after-sales service?

A: When items are damaged during transportation, please take pictures as soon as you receive the goods. Then we can sincerely consider improving our services. Our staff will continue to track the goods after delivery, and we will tell you further information via email. In addition, if you have more requirements for any item, please feel free to contact us!